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Legal Information Legals scenic - Capetown

Cancellations/ Refunds and Return Policy

  • Cancel/Change a reservation within 6 weeks prior to the occupation – forfeit all club e'Points used on reservation.
  • Cancel/Change a reservation before 6 weeks of occupation start date - cancellation fee of R400.00 will be charged.
  • Bonus break (cash booking) once confirmed and paid for if canceled prior to occupation any funds paid will be forfeited.

Privacy Policy

Any information provided by our customers will only be used as our customers direct. We do not disclose any personally identifiable information to any third party unless we have your permission. We may share aggregated statistical information about the use of our site with our business partners. Such aggregated statistical information does not include any personal information.

Our website disclaimer and privacy policy are subject to change over time. Please return periodically to review the latest on our commitments to you.

Reservation Terms and Conditions

  • Please contact the Resort three (3) days prior to check in.
  • Late Check In: Please notify the Resort in advance if you anticipate arriving after the published check-in time.
  • Should you need to cancel your confirmed booking, please call the Booking office on 0861003279 immediately.
  • Please note that Cancellations or changes of confirmed bookings can be accepted up to 6 weeks prior to the due occupation date of such bookings, subject to payment of a nominal service fee, however, cancellations within the 6 weeks prior to occupation date. (Except in the event of hospitalisation or death of a member) will result in a cancellation fee, which could include but not be limited to forfeiture of the allocated club usage units.
  • In the event that the Member wishes to transfer usage of this confirmed booking to another person, then and in such an event, the Member must obtain a Guest Certificate from EHC, failing which access to the Resort will be denied.
  • Unit/Chalet Assignment: Due to the nature of the Timesharing scheme and the terms of the Resort's Use Agreement, and the provisions of the CPA the Resort/operator reserves the right to assign any unit/chalet confirming with the occupancy and size as described above, to the principal based on operational requirements and availability.
  • Some Resorts may require a key or appliance deposit, which if not applied or used, is refunded at a later stage.
  • Some Resorts may in addition charge separately for the use of electricity, facilities and special or additional service fees.
  • No pets of any description or size are allowed due to the total prohibition contained in the Resort house rules and or use agreement.
  • PLEASE NOTE: The Resort will be obliged to refuse admittance if this confirmation letter is not produced or the person wishing to use the booking is not the Member as stated above, or is not in possession of a guest certificate, or if the indemnity form is not duly completed or signed.
  • The Resort will only allow the maximum number of persons, stated above, to occupy the unit/chalet. The total number of persons per chalet includes persons of all ages. Any overcrowding will lead to eviction of the exceeded number of people or the payment of an additional rental charge depending on availability of such accommodation.
  • Failure to abide by the Resort Rules and or directives from management, may give rise to eviction at managements' sole discretion.
  • Please note that some of the facilities/activities/excursions at the Resort may be offered by independent contractors/operators and separate terms and conditions and or charges may apply to their use.

Minimum Terms and Conditions

Description of product

Easy Holidays Management Association with its Developer Investage 192 (Pty) Ltd is a business in the Leisure industry that provides vacation ownership to its clients.

Delivery policy

There is no delivery policy applicable to this company

Customer Privacy policy

Easy Holidays Management Association with its Developer Investage 192 (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted

Payment may be made with Visa or MasterCard via PayGate or by bank transfer /Dorect Debit into the Easy Holidays Management Association or Investage 192 (Pty) Ltd bank account, the details of which will be provided on request.

Card acquiring and security

Card transactions will be acquired for the Easy Holidays Management Association & Investage 192 (Pty) Ltd ) via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by the Easy Holidays Management Association & Investage 192 (Pty) Ltd (separately from card details which are entered by the client on PayGate's secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).


Easy Holidays Management Association with its Developer Investage 192 ( Pty) Ltd takes responsibility for all aspects relating to the transaction relating to its products and services on this website, customer service and support, dispute resolution and delivery of goods.

Country of domicile

This website is governed by the laws of South Africa and Easy Holidays Management Association with its Developer Investage 192 ( Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, physically delivered to 75 Woodford Grove Stamford Hill, Durban, 4000 or emailed to info@easy-holidays.co.za


Easy Holidays Management Association with its Developer Investage 192 ( Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information

This website is run by Epicdev, a private company based in South Africa trading as Epicdev (Pty) Ltd and with registration number 2012/061897/07 with 2 Director(s).

Easy Holidays Management Association/Investage 192 (Pty) Ltd contact details

Company Physical Address: 75 Woodford Grove, Stamford Hill, Durban, 4001

Email: info@easy-holidays.co.za

Telephone: 031 324 4000

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What our members
have to say.

Mr & Mrs Mothibi – Pretoria

I was invited to visit Easy-Holiday Offices in Durban CBD. I sat for a presentation and after 30 minutes I needed no more convincing to join the EH family. Based on what I could afford, I joined immediately on 40 points, but fearing that with these points I won't enjoy my benefits. To my surprise, I joined the best holiday day club ever, which is composed of spectacular holiday resorts /destinations, incredible and flexible holiday packages/promotions, friendly and continuous communication and support, but over and above all, the friendliest and most helpful team around. THANKS TO EASY HOLIDAY WE HAVE VISITED TOP QUALITY DESTINATIONS.

Mr & Mrs Moore – Port Elizabeth

Our investment in Easy Holidays has been a great one as it has enabled us to go away on holidays in comfort. We have managed to stay in 3 overseas places (France, England and Mauritius) since joining, as well as a number of local places – a great way to enjoy holidays with family. The team at Easy Holidays is helpful in securing bookings, as well as finding new ways to enhance points relating to club membership.

Mrs Marhwa – Kwa Zulu Natal

Thank you Easy Holidays. We were booked into the Breakers Umhlanga. We enjoyed, the fresh air, panoramic view of the sea and the pampering at the lovely spa on site. Easy holiday staff so efficient in arranging booking for me. I didn't have to lift a finger.

Mr & Mrs Johnson – Gauteng

We would like to thank Easy Holidays for the great accommodation at Hazy View. We had a lovely week and got to see a lot of that side of the country. We were also very lucky to spot a large number of the animals in the Kruger Park on the day we spent there. We will definitely continue to make use of your service and look forward to booking our next holiday destination.

Mr John Leaha – Gauteng

I am particularly happy with the usability, different types of accommodation which is always coupled with high standards and excellence - especially deals and savings. Easy Holidays provides robust tools that really simplify user experience allowing me to focus on having a perfect holiday instead of worrying about the nitty gritties. I would always recommend Easy Holidays to anyone and everyone, it is worth it!"

Mrs Jansen Van Rensburg – Western Cape

Ek wil van die geleentheid gebruik maak om jou en Easy Holidays opreg te bedank vir die ongelooflike goeie diens wat ons van jul ontvang. Al my besprekings is altyd 100% gereel as ons by die Oord aankom. Dit is 'n wonderlike manier van vakansie hou, want alles word vir jou gereel. Groete en baie seen op 'n lang toekomstige verhouding.

Mr & Mrs Venter – Brits

I have to thank Easy Holidays for 2nd year in a row. You have been great with our bookings, excellent service! Many thanks! When I phone Easy Holidays, I know you go the extra mile.

Mrs Picarra – Capetown

We had a wonderful time at The Beacon Island Hotel in Plettenberg Bay. Waking up to the fresh sea breeze and the sound of crashing waves was the perfect way to spend our holiday. Relaxing by the pool side with an amazing view, and friendly staff ready to give you great service. And the food way wonderful.

Mr & Mrs Molise – Welkom

We, (Molise Family-Welkom, Free State) made a good choice by choosing easy holidays as it makes our life easier especially when going out for holidays. We enjoy holidays so much as it is easier to go on holidays with Easy Holidays on our side-making bookings and making sure we get the best accommodation. Their friendly consultants and staff are friendly and know how to serve customers and to keep them happy all the time-they really understand their product. Keep up the good work!!!!

Mr & Mrs Magudulela – Gauteng

I would like to extend my sincere gratitude to easy holidays for the treatment they have given over the couple of years I have been a member. I really appreciate the outstanding service that you give to your clients. Keep up the good work easy holidays team.